For any further questions, you can contact our sales team via E-Mail, WhatsApp or Linkedin. We will help you to find the right product for your application.
EP Care system takes care of all your after-sales service requests with our smart designed products, efficient online platform and professional technicians. We’ve gotten you all covered from technique support, affordable spare parts supply, warranty service and after-sales training through multichannel. Technicians from EP Care team provide localized and fast responsive after-sales service for all EP dealers, through EP Care platform or offline. With EP Care system, we provide EP dealers with full scope of coverage and technical supports and training across the world.
EP provides in-house manufactured spare parts with good quality in low costs. All spare parts are listed by serial number and by product names in EP Care system for easy access. Dealers may directly order spare parts through EP Care. Our EP Care team provides a fast, reliable delivery of spare parts at the customers discretion.
On the EP Care platform, you may easily and quickly access all the after-sales materials that arranged by the truck model under Document Center, allowing you to download the following categories of files to store your technical knowledge about your trucks:
EP Care team can also support you through EP telematics by sending data information to your mobile phone or PC on:
In this way, after-sales service will be proactive and the efficiency is greatly improved.
With EP Care system, all your needs of truck maintenance can be simply fulfilled by the following services:
EP after-sales team helps dealers with warranty claims and technical questions, and provides professional training in maintaining your fleets. We are your best support for customer service.